Question 1

What services do you provide?

Accepted Answer

We provide structured notary and document quality support services, including notarization, mortgage and legal post-closing quality control, real estate title search and post-closing support, immigration forms assistance, estate planning document execution support, and apostille and document legalization services.

Question 2

Do you provide legal advice?

Accepted Answer

No. We do not provide legal advice or legal representation. Our services are limited to document execution, quality review, administrative support, and process guidance. Clients seeking legal advice should consult a licensed attorney.

Question 3

Who do you serve?

Accepted Answer

We serve individuals, lenders, attorneys, title companies, real estate professionals, and other organizations that require reliable, compliance-focused document support and post-closing quality services.

Question 4

What is mortgage post-closing quality control?

Accepted Answer

Mortgage post-closing quality control involves reviewing closed loan files to confirm document completeness, execution accuracy, recording status, and compliance with applicable regulatory, investor, and institutional requirements. This process helps identify and resolve defects after closing.

Question 5

Do you support post-closing services for attorneys and title companies?

Accepted Answer

Yes. We provide post-closing support services for attorneys and title companies, including document reconciliation, recording verification, lien and policy review, deficiency tracking, and follow-up to support accurate and defensible transaction files.

Question 6

What types of documents do you notarize?

Accepted Answer

We notarize a wide range of documents, including real estate and mortgage documents, affidavits, powers of attorney, estate planning documents, business records, and other legally permissible documents, subject to identification and execution requirements.

Question 7

What immigration services do you provide?

Accepted Answer

We provide immigration forms support services, including document organization, form review for completeness, signature witnessing when required, and preparation assistance. We do not provide legal advice or determine eligibility for immigration benefits.

Question 8

Do you handle apostille and document legalization?

Accepted Answer

Yes. We assist with apostille and non-Hague document legalization, managing the authentication process through state, federal, and consular authorities as required for international use.

Question 9

How long does the apostille or legalization process take?

Accepted Answer

Processing times vary depending on document type, issuing authority, and destination country. Estimated timelines are provided at intake but are subject to agency and consulate processing times.

Question 10

Do you review documents for errors?

Accepted Answer

Yes. As part of our quality-focused services, we review documents for execution issues, missing signatures, inconsistencies, and other deficiencies that may impact acceptance, recording, or compliance. We identify issues and assist with corrective coordination as permitted.

Question 11

Can you help correct or re-execute documents?

Accepted Answer

Yes. When permitted, we assist with coordinating document corrections, re-execution, or re-recording in collaboration with clients, notaries, attorneys, and other parties involved.

Question 12

Are your services confidential?

Accepted Answer

Yes. All documents and client information are handled with strict confidentiality and professionalism in accordance with applicable privacy and data-handling standards.

Question 13

How do I get started?

Accepted Answer

You can request service by contacting us through our website or scheduling an appointment. We will review your needs, confirm service eligibility, and outline next steps and timelines.

Question 14

Do you work with high-volume or ongoing clients?

Accepted Answer

Yes. We offer scalable support for lenders, attorneys, and organizations requiring ongoing or high-volume document review, post-closing quality control, or outsourcing support.

Question 15

Do you offer electronic notarizations?

Accepted Answer

Yes—we offer electronic notarizations when permitted under South Carolina law. Electronic notarization allows documents to be signed and notarized electronically in the physical presence of the signer using approved technology.
Please note that South Carolina does not currently authorize Remote Online Notarization (RON), which means the signer must still appear in person. Availability also depends on document eligibility and receiving-party acceptance. We’re happy to confirm whether electronic notarization is appropriate for your specific document before scheduling.

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